Skier enjoys the skiing experience in the Silvapark Galtür in sunshine Skier enjoys the skiing experience in the Silvapark Galtür in sunshine

Winter season 2021/22 Skiing area Galtür

COVID-19 Compliance

Information as at: 19th November 2021

This page is regularly updated

Due to the nationwide lockdown in Austria, we unfortunately have to postpone our ski opening.

More information will follow soon!

HEALTH IS A TOP PRIORITY

Experience gleaned from our health and safety measures in winter 20/21 and summer 21 has shown that they are 'fit for purpose' and at the same time allow everyone to enjoy as unrestricted a holiday adventure as possible.

We all bear responsibility to ensure our conduct with one another is safe and appropriate. If we keep to a few rules, nothing will stand in the way of an unforgettable and, above all, safe skiing and holiday experience.

In compliance with, and supplementary to, the legal provisions currently in force, policymakers in Galtür have worked out a comprehensive package of measures, with the aim being to ensure the health and safety of our guests, employees and the local community.

To visit the Silvapark Galtür, in addition to your ski ticket, you will require a valid 2G certification (vaccinated or recovered).

HOW DO TICKET SALES WORK IN THE WINTER SEASON 2021/2022?

2G – VACCINATED OR RECOVERED

When buying a ticket, your 2G-status (GreenCheck) will be verified at the cable car cash desk or reception (OPOS-hotel sales outlet). Individuals who have 2G-proof (vaccinated or recovered) can buy any ski ticket.

BUY A SKI TICKET

When buying a ticket, your 2G-status (GreenCheck) will be verified at the cable car cash desk or reception (OPOS-hotel sales outlet). Individuals who have 2G-proof (vaccinated or recovered) can buy any ski ticket.

To individuals who do not have 2G-status and are thus neither vaccinated nor recovered, it is currently not permitted to give transportation tickets.

Children under the age of 12 are exempt from the requirement to produce proof of a low epidemiological risk (no 2G- or 3G-proof required).

For children of age 12 -15 who are required to attend school in Austria, the Corona-Testpass („Ninja-Pass“) is accepted as 2G-proof.

For children from abroad aged 12-15 years, the Federal Ministry is currently checking whether a PCR test is possible here and then it is valid as 2G proof.

The requirement to show 2G-proof does not apply to individuals who cannot be vaccinated without risk to their life or health. In such cases a relevant doctor's note as well as proof from a competent authority of a negative result from a moleculobiological test for SARS-CoV-2, taken within the last 72 hours, must be shown. 

For ski pass orders from hotels/groups/travel agencies, there is a separate form that confirms that the 2G document has been checked. This can be requested from us.

CABLE CAR AND LIFT FACILITIES

With the introduction of the 2G-rule in Austria, the requirement to wear an FFP2-protective mask no longer applies.

Our recommendation:

in closed cable cars (cabin lifts) as well as in the ticket sales points, please always wearing FFP2-mask or at least a face covering (FC)

CABLE CAR AND LIFT FACILITIES

2G - rule
vaccinated
recovered

FFP2 mask

ticket sales point
recommended

Cable cars and covered areas


recommended

Chairlifts with hood cover

x
T-bar lifts/conveyor belts x

Masks (FFP2 or FC) are available for purchase at our ski pass sales outlets.

We kindly request you to keep your 2G-proof handy for the duration of your stay in the ski area, in case of any checks.

MOUNTAIN GASTRONOMY

Berggastronomie
 

2G - rule
vaccinated
recovered

FFP2 mask

Restaurants x

In restaurant areas in the ski area of Galtür we also have to take your contact details for any contact tracing by the health authorities.

For this purpose, registration options are available via a QR code. As a general rule, your details will be deleted after 28 days

OTHER AREAS

OTHER AREAS
 

2G - rule
vaccinated
recovered

FFP2 mask

Skibus x
Nightskiing
recommended

 

WHAT WE ARE DOING FOR YOU:

GENERAL INFORMATION AND ORGANISATION

Please download the free App - for iPhone and Android – to your Smartphone. Our App provides lots of useful functions/information for your holiday.

Provide information regarding our Covid-19 Compliance Guidelines at entrances to conveyance facilities, in cable car cabins, restaurants, sports shops and ski storage areas. We also provide regular information, in multiple languages, by way of relevant announcements in the entrance areas for the feeder cable cars and at ticket sales points.

We have installed hand sanitising facilities at our cable car area for you.

In ski buses, First Aid Station and also in our WC facilities and lift cabins, surface/indoor air disinfection measures are carried out daily.

We have devised comprehensive Covid prevention concepts in our cable car facilities and restaurants.

People who have health complaints can get in touch with officials from the cable car companies at any time. We have several Corona safety officers.

Masks are no longer compulsory in the work place for staff due to generally tightened Covid measures. All our employees comply with the 2G regulations.

What you can do to ensure safe social interaction and thus protect your fellow skiers:

Please keep distance to unknown persons.
If possible, the minimum distance should also be maintained in the cable car cabins.
Please ventilate the cable car cabins during the trip if necessary.
Observe the general hygiene rules and wash your hands regularly. In the cable car station and the mountain restaurants, disinfectant dispensers are available for you.
Please do not leave behind your used protective mask or handkerchiefs in the cable car cabins, but instead dispose of these probably. Garbage bins can be found in the station areas.
Please follow the conduct recommendations and instructions from our staff on duty, in particular also those with regard to the applicable hygiene regulations.
If possible, use contactless payment methods.
If you are showing any symptoms of a possible COVID-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please remain in your accommodation and immediately contact the reception of your accommodation provider or a doctor.
Please practice personal responsibility and thus protect your health and that of those around you. Install and activate the updated Galtür App and help to optimise the “contact tracing”. This ensures you will always receive the latest information.

 

Our please to you

Respect our health/hygiene compliance, enjoy your skiing day and have a great time.

We continuously evaluate the situation and adapt our Covid-19 Compliance with regard to any changes in legal or official requirements.

Bergbahnen Galtür GmbH & Co KG
Martin Lorenz
Geschäftsführer