Snowshoe hiking

Welcome to Paznaun

Winter 2021

WINTER 2021

This page is being continually updated and expanded. 
Subject to change. 
Last updated  25th February 2021

DEAR GUESTS,

this 2020 has undoubtedly been an exceptional year. We would probably have thought it was a film script if someone had told us what would happen at the beginning. But complaining never helps. Every challenge can be an impetus for something new, perhaps for something better, in any case for something else.

Our valley developed through tourism, the doors to the world opened with the first alpinists and were flung wide with the technical conquest of the mountains. And the Paznaun has remained a valley of contrasts to this day. It is quiet and loud, slow and fast, traditional and innovative, yesterday and tomorrow, summer and winter and everything in between. Even a virus cannot steal the identity from the valley. The Paznaun is characterised by its diversity and, above all, by the people who live and work here permanently and all those who are our guests for a while. That is  why we would like to thank all the employees who come to us from all over the world, who fill the businesses, hotels and restaurants with life and do everything to ensure that our guests have a safe and pleasant stay. And, of course, to thank you who have (re)discovered your way to us as a guest. Even if we are not allowed to do so in real life, we  would like to give you a virtual hug.

Lovely to have you with us!
Your team at the 
Paznaun-Ischgl Tourist Board

SKI AREA OPERATION IN PAZNAUN

The See ski areas are open to locals and day trippers.
Free test possibility at Dr. Prem near the valley station, www.docprem.at

Kappl is open every weekend from Friday - Sunday.
A free antigen test (with Austrian E-Card) is offered every Friday, Saturday and Sunday between 8:30 a.m. and 1:00 p.m. at the valley station of the Diasbahn (in the office of the Kappl Aktiv ski school).

In the Galtür ski area, lifts will be open on the weekend 26./28. February 2021.
Free test possibility on  Friday 8:00 a.m. - 1:00 p.m. (in the ordination Dr. Lechner) Saturday: 9:00 a.m. - 12:00 p.m. (Birkhahnbahn valley station - first aid room), registration by phone at 05443 8276 required!

A MAX. 48 H OLD, NEGATIVE COVID TEST IS REQUIRED TO ENTER THE SKI AREAS!
These measures only apply to skiers and snowboarders. The affected persons are required to have the negative test ready for inspection by the health authorities

GASTRONOMY & HOTEL INDUSTRY & SKI OPERATION
An evaluation will take place on the 1st of March for the hotel industry, accommodation providers, gastronomy and event organizers. Requirement is the further development of the corona pandemic and general health conditions. Thanks to the intensive efforts and preparations made by all establishments in Ischgl, but also in Paznaun, we are well prepared to offer our guests a maximum of safe and relaxed holiday experience.

ENTRY RESTRICTIONS
More information: https://www.tirol.at/informationen-coronavirus

IMPORTANT NOTICE FOR SKI TOURERS, SNOWSHOE/WINTER HIKERS

IN ISCHGL
In view of the special circumstances, the Silvrettaseilbahn AG has decided to allow the use of the ski slopes and ski paths on the Ischgl side of the Silvretta Arena until further notice. This is not least because the use of the ski slopes is enjoying increasing popularity, especially with local ski tourers, but also with snowshoe and winter hikers. As the slopes are currently not secured, use is at your own risk. Should slope grooming or safety work (avalanche blasts) be necessary again at short notice, for example due to snowfall or wind movement, we must reassess the situation. You can find out about changes during the opening times at the Ischgl tourist office.

IN GALTÜR
Ski tours via Zeinis towards Alpkogel, Ballunspitze and Breitspitze are possible. Slopes that are currently used for skiing should be avoided as much as possible. In addition, some of the slopes that are not open are not secured, so ski tourers use them at their own risk. Seclusion, tranquility, idyllic winter landscapes and loose powder snow - discover the passion of ski touring for yourself.

IN KAPPL & SEE
We would like to point out, that for ski tourers, snowshoe hikers and winter hikers the use of the ski slopes and the toboggan run is strictly forbidden due to the active skiing operation and the associated danger!  

We ask for your understanding!
Many thanks!


All businesses in Paznaun have prepared intensively for this winter season in order to enable our guests to have a maximum of safe and relaxed holiday experience. However, the prerequisite for the start of the winter season remains the further stabilization of the general corona situation. Because the health of guests, employees and locals has highest priority. You can find all details and information about our extensive health management, which is far beyond the official requirements, below.

HEALTH & SAFETY MEASURES WINTER 2021

SAFETY IN THE SKI RESORTS
The cable car companies in Paznaun and Samnaun are also offering a comprehensive package of measures in the ski resorts in addition to the legal regulations to enable enjoyable and relaxing days of skiing. You can look forward to a lot of nature and space in the whole Paznaun valley.

✅ APRÈS-SKI MEASURES
In winter 2021, there will be no après-ski in its usual form. Both indoors and outdoors, the rule applies that consumption is only allowed when seated. But this also means that it is still possible to enjoy a beer with your friends  - even though in a different form.

RESTAURANT, HOTELS & LEISURE FACILITIES 
With your care you protect yourself as well as the other guests and your hosts! Here you will find the currently applicable regulations https://www.tyrol.com/information-coronavirus.

iSKI ISCHGL/GALTÜR/KAPPL/SEE & MYSAMNAUN APPS
Since December 2020 a new app will be available for each village in Paznaun valley - personalized. With the registration, every user receives his personalized QR code. This ensures easy and quick entry into the catering establishments in Paznaun/Samnaun. This means that in future you will not only be able to find out the latest information about the entire range of winter sports on site with just a few clicks, but you will also be able to quickly and easily check in at the respective restaurant - whether on the mountain or in the valley. Have fun!

DOWNLOAD:
Apple iOS
Android

DOWNLOADS:
Apple iOS        
Android

DOWNLOAD:
Apple iOS
Android
DOWNLOAD:
Apple iOS
Android


STOPP-CORONA APP
Protect yourself and your loved ones and help stop the virus from spreading. No personal data need to be provided to use the app. Location data is also not used or recorded. Low battery consumption (Bluetooth low energy) and free use. Install now and enjoy your skiing holiday for sure!

More Informations you finde here


Downloads:
Apple iOS         Android

SAFE SERVICE certified region
Our safety concept also includes SAFE SERVICE certification. SAFE SERVICE is an approved safety and hygiene concept in cooperation with the state of Tyrol and the Tyrolean Chamber of Commerce. SAFE SERVICE has the goal to offer our guests a safe vacation experience in Paznaun. To be able to guarantee this, the employees of the tourism association as well as the employees of the participating companies are continuously trained with the help of a learning app on the following topics: Protective measures in guest contact, distance rules, hygiene & cleanliness, personal hygiene, contactless customer experience, situational behavioral measures. Further information

BOOKING & CANCELLATION OPTIONS
We recommend taking out travel insurance for the coming winter season. This now insures against Covid-19 as well as any other unexpected serious illness. Our accommodations offers the chance to take out travel insurance with ‘Europäische Reiseversicherung’ at the point of reservation. If you have any further questions please don’t hesitate to contact us. Special information on COVID-19

 EMPLOYEE TESTING
Employees will be tested upon arrival when they start work. Regular testing opportunities are also provided.

SEWAGE MONITORING
Ongoing sewage testing will take place in collaboration with the Tyrolean state government and University of Innsbruck, enabling potential infection to be identified at an early stage with a high level of accuracy and thereby considerably improving prevention.

CORONA SAFETY OFFICIALS
The community of Ischgl, the Paznaun-Ischgl tourist board, the Silvrettaseilbahn AG cable car company and other establishments have appointed trained Corona safety officials who ensure that the latest regulations are being followed and immediately implemented.

LOTS OF SPACE AND NATURE
Preparations for the start of the winter season are well underway in Paznaun. The entire population of Paznaun are working with great dedication to provide our guests with as safe a holiday as possible through the implementation of health protection measures. Our vast valley and the resorts of Galtür, Ischgl, Kappl and See offer plenty of space for a wide-ranging winter experience. Spectacular landscapes, unlimited exercise and a chance for the body and mind to slow down guarantee you the chance to recharge your batteries during these unprecedented times.

RESPONSIBILITY, PASSION AND DEDICATION
Not only have the people of Paznaun undertaken the best possible preparations to protect the health of guests, employees and locals to the maximum, they are also working with great passion and dedication to prepare for the winter season 2021. Let’s look out for one another!

Most important questions and answers

FAQ's

  • The See ski areas are open to locals and day trippers.
    Free test possibility at Dr. Prem near the valley station, www.docprem.at
  • Kappl is open every weekend from Friday - Sunday.
    A free antigen test (with Austrian E-Card) is offered every Friday, Saturday and Sunday between 8:30 a.m. and 1:00 p.m. at the valley station of the Diasbahn (in the office of the Kappl Aktiv ski school).
  • In the Galtür ski area, lifts will be open on the weekend 26./28. February 2021.
    Free test possibility on  Friday 8:00 a.m. - 1:00 p.m. (in the ordination Dr. Lechner) Saturday: 9:00 a.m. - 12:00 p.m. (Birkhahnbahn valley station - first aid room), registration by phone at 05443 8276 required!
  • A MAX. 48 H OLD, NEGATIVE COVID TEST IS REQUIRED TO ENTER THE SKI AREAS!

Skiing and Snowboarding will be a little bit different this season.

Regardless of this, we are already looking forward to welcoming you again to skiing and snowboarding in the Paznaun region. We are convinced that in our four villages (Galtür, Ischgl, Kappl and See) you will have plenty of space for a nice and relaxing holiday this winter: whether on our over 500 hectares daily groomed slopes (which corresponds to more than 700 football fields), on over 70 km of cross-country tracks or on more than 60 km of daily groomed winter hiking trails. 

You can find current information for the 2021 winter season under the following link:


Let's NOT give Covid-19 a chance!

With your care you protect yourself as well as the other guests and your hosts!

With your care you protect yourself as well as the other guests and your hosts!

Bus schedule (PDF-Download) 

Important to know:

  • Mouth and nose protection is mandatory. 
  • The spacing rules also apply. However, the minimum distance of 1 m may be undercut.

All information and ongoing updates about Covid-19, border openings, Covid-19 cases in Tyrol can be found here: https://www.tyrol.com/information-coronavirus

You can find all current figures on corona infections in Tyrol here here.

You can find information on mouth and nose protection here.

Information on restrictions on entry and exit can be found here

More information will follow!

For guests without specific symptoms, there is a voluntary, chargeable test option (on site). More information at the tourist office!

No.

Yes, the guest kindergartens are open in winter, but we reserve the right to reduce the capacities in the guest kindergartens if necessary.

  • The regulations of the ordinance apply:
    • 2 meter minimum distance from people who do not live in the same household and
    • Mandatory mouth and nose protection in the customer area of the ski school.
  • In addition, the Austrian Ski School Association (ÖSSV) has provided an instruction for ski schools and snow sports instructors for practical lessons: Link to instructions for use in ski schools
  • Explicit recommodations are:
    • Maximum group size of 10 people 
    • Maintaining the group composition
    • COVID-19 tests for ski instructors - the federal government will include ski instructors in the “Safe Hospitality” test program
    • Additional hygiene measures
  • Details to the Covid-19 measures of the ski school Silvretta Galtür - open here
  • Details to the Covid-19 measures of the ski school Ischgl - open here
  • Details to the Covid-19 measures of the ski school Kappl Aktiv - open here
  • Details to the Covid-19 measures of the ski school See - open here

For further information concerning the measures by the other ski schools, please contact them directly:

If you develop COVID-19 symptoms (dry cough, fever, shortness of breath, etc.) during your stay, you must call the Austrian emergency number 1450 immediately. The instructions and all further steps (possible testing procedure, isolation, etc.) are then given by the authority and must be followed strictly. In addition, inform your host about the illness and isolate yourself if necessary.

In an emergency, please always call the emergency number 144. Also inform the emergency hotline that the symptoms could be a suspected case connected to COVID-19. Under no circumstances you should visit a doctor's office personally in the event of a suspected case.

Yes, you can book your course online at the following ski schools:

Company Contact Telephone
GALTÜR
Schi-und Snowboardschule Silvretta Galtür Christian Zangerl +43 664 1123027
Nikolaus Raggl - Tiroler Skischule Nikolaus Raggl +43 664 1107357
ISCHGL  
Skischule Ischgl Alois Kurz +43 5444 5257
Tiroler Alpin-Skischule Ischgl Gerald Kurz +43 5444 5956
Ischgl Alpin Martin Vogt +43 664 1309031
Ischgl Freeride Othmar Kleinhans +43 664 4645600
Silvretta Guide
Tiroler Skischule Ischgl
Daniel Salner +43 660 5559999
KAPPL  
Skischule Kappl Aktiv Thomas Jäger +43 699 1005870
SKIINGO Ski- und Snowboardschule Ingo Jäger +43 699 12340506
SEE  
Skischule See Dominik Pircher +43 664 3837800
Skiguide Patty Patrick Zangerl +43 676 7232829
Tiroler Schischule Werner Pircher +43 664 2346534
Ski and Guiding Robi Robert Juen +43 680 4050328

Yes, the following links will take you to the ski pass or voucher shop for the ski areas:
Galtür ski pass shop: online ticket
Voucher shop Ischgl: online ticket
Kappl ski pass shop: online ticket

In the event of forced closure of the cable car facilities, border closure or travel warnings due to COVID-19, when the relevant official directives last until the planned end of the winter season, the following refund arrangements apply:

  • For multi-day ski passes and for day ski passes whose period of validity includes days that could have been used up until closure of facilities, the difference of the purchase price will be refunded.

    Refund amount = Ticket price – Ski pass price for days used
  • For season tickets a refund will be effected if the ticket has been used for less than 20 days. The refund will be 1/20 of the (discounted) ticket price multiplied by the number of days of skiing not used – with an upper limit of 20 days. The refund amount will be limited to 75% of the (discounted) purchase price.


Refund amount = Ticket price/20 x (20 – days used)    

  • A refund will only be made when the facilities have been closed by the authorities, when the border has been closed, or if there is an advisory warning against travel, and when this means that it is not possible to provide offers during the validity period for the respective ski pass in the ski areas and ski area members.
  • Refund amounts for multi-day ski passes are to be made in writing by 15th May 2021, and for season tickets, by 30th September 2021, to the respective sales point. After these dates there is no right to refund.

We do our very best to ensure the information provided here is as complete and up-to-date as possible. However, please be aware that we assume no liability in this respect. Information provided by Tourismusverband Paznaun-Ischgl does not in any way replace the official information provided by the authorities. As the situation regarding travel warnings can change quickly, we recommend contacting your home country's foreign office in order to receive the latest travel advice for Austria.